Terms of Service

1. Purpose

These Terms of Service govern access to and use of the Laxio platform (hereinafter, "the Service"), a software-as-a-service (SaaS) business management platform specialized in the quarry and natural stone sector, provided by Jose Antonio Touriño Eirín (hereinafter, "the Provider").

By registering and using the Service, the user fully accepts these Terms. If you disagree, you should not use the Service.

2. Registration and User Account

• To access the Service, you must create an account by providing accurate and current information.
• The user is responsible for maintaining the confidentiality of their access credentials.
• Each organization (tenant) will have an administrator user responsible for managing team access.
• The user commits to immediately notify any unauthorized use of their account.

3. Plans and Pricing

• The Service offers different plans with varying features and usage limits.
• The free plan has limitations on number of blocks, users, and features.
• Paid plans are billed monthly or annually depending on the chosen option.
• The Provider reserves the right to modify prices, notifying at least 30 days in advance.
• Prices do not include indirect taxes (VAT) unless expressly stated.
• The Enterprise plan includes 20 GB of base storage. Additional volume is billed as an add-on according to the fee schedule agreed in writing between the parties.

4. Use of the Service

The user commits to:

• Use the Service in accordance with the law, these Terms, and best practices.
• Not use the Service to store or transmit unlawful, defamatory content or content that infringes third-party rights.
• Not attempt to access other users' accounts or data.
• Not reverse engineer, decompile, or disassemble the software.
• Not use the Service in a way that could damage, overload, or impair the infrastructure.

5. Data Ownership

The user retains all rights to the data entered into the platform. The Provider acts as data processor as established in the General Data Protection Regulation (GDPR).

The user can export their data at any time using the export functions available on the platform.

6. Availability and Maintenance

• The Provider will make reasonable efforts to maintain the Service available uninterrupted.
• Scheduled maintenance may be performed, which will be communicated in advance when possible.
• The Provider does not guarantee that the Service will be error-free or function without interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, the Provider shall not be liable for indirect, incidental, special, or consequential damages arising from use or inability to use the Service, including but not limited to loss of profits, data, or business interruption.

The Provider's total liability shall be limited to the amount paid by the user during the 12 months prior to the event giving rise to the claim.

8. Cancellation and Termination

• The user may cancel their account at any time from the platform settings.
• Upon cancellation, the user may export their data before deletion proceeds.
• The Provider may suspend or cancel accounts that violate these Terms, with prior notice when possible.
• After cancellation, data will be deleted within a maximum of 30 days, unless legally required to retain.

9. Modifications

The Provider reserves the right to modify these Terms. Substantial changes will be notified to users at least 30 days in advance. Continued use of the Service after notification will imply acceptance of the new Terms.

10. Applicable Law and Jurisdiction

These Terms are governed by Spanish law. For resolution of any dispute, parties submit to the Courts and Tribunals of the Provider's domicile, unless applicable consumer legislation provides otherwise.

11. Contact

For any questions about these Terms of Service, you may contact us at [email protected].